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Consumer Self-Ordering Kiosks

The functionality in NCR Consumer Self-Ordering has the triple benefit of reducing costs, improving customer satisfaction and increasing profitable same-store revenue.


Your customers expect choice, convenience, and flexibility. NCR Self Service Kiosks deliver.

For restaurants that want to tap into digital channels to increase same-store sales and improve customer satisfaction, NCR Consumer Self-Ordering is a kiosk-based self-service solution that allows on-site patrons to submit their own orders, pay and avoid waiting in long lines. And because NCR is the world leader in self-service hardware and software with a spectacular track record of leading-edge innovation, we ensure Consumer Self-Ordering is easy to use, seamlessly integrated with Aloha POS, Loyalty and Stored Value, and runs on a wide variety of new and compelling hardware options.


Restaurants can create amazing customer experiences when they know what their guests truly value. Self service can be a key element in upgrading your in-store experience. Customers are faced with long lines or wait times, limited choices, inaccurate orders, and a lack of personalization. Meanwhile, restaurants are trying to overcome rising labor and food costs, increased competition, and meet customer expectations. The functionality has the triple benefit of reducing costs, improving customer satisfaction and increasing profit.


With NCR Consumer Self-Ordering, you can:


  • Reallocate staff to other areas to provide superior service​
  • Improve customer satisfaction by letting customers have control of their orders ​
  • Increase throughput and say goodbye to long lines


Cutting-edge technology for superior customer engagement

The powerful NCR SelfServ XK32 kiosk runs on 6th gen Intel Core processors. Its 32" glass zero-bezel display has the real estate to upgrade the visual appeal of menu items with professional images—or possibly exploded-view renderings. Seamless integration with Loyalty accrues points and applies any rewards the customer may have earned, adding a touch of personalization that 70% of on-demand customers look for. With all this and the clean lines of its visually striking form factor, the XK32 catches the customer's eye, draws them in and ensures quick uptake and high usage rates. The XK32 is versatile with multiple peripheral choices and mounting options to best fit your business needs and the design of your physical space. Deploy it on a wall to conserve space or set it up as a two-sided standalone to take full advantage of its footprint. An all-in-one device, the XK32 supports receipt printers and 2D imagers as well as Verifone and Ingenico payment devices with mag stripe readers or full-on EMV with chip and PIN.

Countertop Kiosks


  • Seamless integration with Aloha POS, Connected Payments (EMV) or EDC, Aloha Stored Value/Gift Card , Aloha Loyalty, Punchh or Paytronix
  • Supports complex quick combos
  • Hybrid cloud/on-site architecture with on-site order injection
  • Simple, intuitive touch interface
  • Skinnable User Interface
  • Common cloud-based menu configuration
  • Out-of-box design templates​
  • Item and modifier ordering​
  • Special instructions field​
  • Upsell offers​
  • Definable order modes
  • Loyalty sign-ups, redemptions, accrual, check balance​
  • Onboard scanner supports gift cards, loyalty, coupons​


  • Increase sales throughput during peak times and offer another channel for ordering and interaction
  • Provide millennial and gen z customers with convenience and an intuitive way to accurately design orders
  • Increase average check spend – consumers are more apt to order more when self-ordering
  • Faster to implement and lower total cost of ownership by extending the Aloha platform to self-ordering kiosks


  • Support for Multiple Order Modes
  • Multi-Concept Menu Capability
  • Calorie Counts on Items & Modifiers
  • Sales Item Support S/M/L
  • Flexible modifier management
  • Static Upsell Item
  • Submenu Open Hours
  • Manual “Out of Order” Mode
  • Lilitab MSR Enclosure for Apple iPads
  • Scanner Support for Gift
  • Cards/Loyalty/Coupons
  • SMS Order Ready Updates via Aloha Kitchen
  • Support for Translations
  • UK APS Payments
  • Hybrid cloud/on-premise computing ensures kiosk function when connection is lost
  • Supports different systems (Windows + iOS)

Serving Texas Restaurants for 20 Years

Aloha | NCR | Radiant Systems


Call Us Today!
(713) 896-0187

Email a Representative


16555 Village Drive.
Houston, TX 77040

Phone: 713.896.0187
Fax: 713.896.1437