Our Commitment from our Customer Support Staff
We hear one common question. "Will you be there for me any time I need you, and can you help me?" The answer is yes, 24 hours a day, 7 days a week. You will always talk to a live person at Texas POS, no leaving messages on an answering machine. Each and every help desk technician has been trained on Aloha and has an answer to your question.
Should you need on site support, we can dispatch a technician for assistance. With our NCR return to service model, we can have a full unit swapped out next business day, but also can provide loaner equipment in an emergency. Our goal is to keep you operating at 100% and to insure that all our customers, large and small, are taken care of. That's our commitment to you!